Hello, 👋️ I am a digital designer with a strong drive for UX research, strategy & storytelling.



Product Service System Design,
Politecnico Di Milano




About Me 
Download CV 


   


Nuance
Facilitating Human Connections
Philips Service Design Challenge 
Building Organisational Capacity
Digital Transformation 

Automation in Cleaning Sectors
Service Design Hackathon



Co-designing Future Youth Centers
Designing for Communities

Enhancing Mobility for Neurodiversity
Master’s Thesis Project

Uplifting Artisanal Communities  Design Confidence & Innovation Capacity


About Me
Always curious, tenacious & versatile



I am adept at crafting and implementing end-to-end design processes following an agile iterative approach. This process usually includes mixed-methods research, problem finding by trianglulating user, business and tech needs, outlining and understanding various stakeholders and ecosystems involved, their journies and relationships and then crafting an iterated + user tested experience that is adaptable.




What can I offer?

User Research 


1. Surveys & Interviews 
2. Focus Groups
3. Diary Studies
4. Observational & Cultural Probes
5. User Testing
6. Persona Building




Service Design


1. Service Blueprints
2. CX/UX Journey Maps
3. Storyboarding Scenarios
4. Stakeholder, Ecosystem & Service Maps
5. Co-Creation Workshops, Design Sprints & Facilitation



User Experience & Interaction 


1. Lo-fi Wireframes
2. Design Systems (Figma)
3. Design Tokens & Variables 
4. High fidelity screens & Prototypes




Design Strategy 


1. Design Thinking Methodologies
2. Digital Transformation
3. Organisational Design
4. Business Canvas + Value Proposition Building





Methodology I use

As they say, we shape our tools and our tools shape us.




My journey

From uplifting artisanal communities, designing digital interfaces to understanding systemic complexities.








I believe real breakthroughs come from people.



So many interesting observations, thoughts, spectrums of cultures, sexualities, identities, neurodiversities. 

So much people say, and so much they don’t.

Needs, wants, challenges - so fascinating, sometimes tearjerking to understand the complexities, joy and pains of being human. 

To be able to understand that, having the privilege to design for them. That is what I stand for. 







Oh, and 



When I am not designing you will find me scourging recipes on the internet and trying them, tending to my plants and being a homebody. 

Though whenever I am feeling extra zesty, I sometimes also Photograph

Let’s Chat! 



You can contact me on
srishti.chauhan@mail.polimi.it ->
for a short call, a coffee or mail.