Hello, 👋️ I am a service and UX designer with a strong drive for research, building strategy, and storytelling.
Product Service System Design,
Politecnico Di Milano
About Me
I am on a mission to create real-world impact by tackling wicked problems, one product, service, business, or experience at a time. With 4+ years of professional experience in diverse design disciplines, I take pride in being a generalist. This mix of versatility, curiosity & resilience pushes me to take challenges head-on, while being receptive to the fragility of it all!
My Journey, From Textiles To Services
It’s actually not as different as it sounds, have a look!
My Skills
- UX Research & Design
- Service Design Methodologies
- Co-Creation Workshops
- Design Sprints & Facilitation
- Strategy, Business & Innovation
- Social & Inclusive Design
- Branding & Art Direction
- Ergonomics & Usability
Tools I Use
Participatory Methods, Interviews, Focus Groups, Diary Studies, Observational & Cultural Probes, Surveys, CX/UX Journey Maps, Personas, Storyboarding Scenarios, Stakeholder, Ecosystem & Service Maps, Service Blueprints, Business Model Canvas, Value Proposition Building, Offering Maps, Desktop Walkthroughs, Service Safaris, Functional Prototyping, Wireframing, Figma, Adobe Suite, Notion, Miro, Sketch, InvisionI believe, real breakthroughs come from people.
By embracing a fusion of diverse disciplines and backgrounds, we open ourselves to a world of fresh perspectives. This, in turn, becomes the key to unlocking pathways that lead to substantial yet tangible solutions. As a designer, I have an avid interest in creating or being a part of such diverse communities, movements & networks to embrace this approach.
Methodology I Use
As they say, we shape our tools and our tools shape us.
Let’s Chat!
You can contact me on
srishti.chauhan@mail.polimi.it ->
for a short call, a coffee or just a mail.
What Else?
When I am not service designing, I also
Photograph ->
How my painting skills, landed me at the
Fashion Week ->