Hello, 👋️ I am a service and UX designer with a strong drive for research, building strategy, and storytelling.

Product Service System Design,
Politecnico Di Milano

Facilitating Human Connections
Philips Service Design Challenge
Building Organisational Capacity
Systems & Digital Transformation

Co-designing Future Youth Centers
Designing for Communities

Public Services for Neurodiversity
Foundations for the future

Uplifting Artisanal Communities  Design Confidence & Innovation Capacity

About Me

I am on a mission to create real-world impact by tackling wicked problems, one product, service, business, or experience at a time. With 4+ years of professional experience in diverse design disciplines, I take pride in being a generalist. This mix of versatility, curiosity & resilience pushes me to take challenges head-on, while being receptive to the fragility of it all!

My Journey, From Textiles To Services 

It’s actually not as different as it sounds, have a look!

My Skills 

  • UX Research & Design
  • Service Design Methodologies
  • Co-Creation Workshops
  • Design Sprints & Facilitation
  • Strategy, Business & Innovation 
  • Social & Inclusive Design
  • Branding & Art Direction 
  • Ergonomics & Usability

Tools I Use  

Participatory Methods, Interviews, Focus Groups, Diary Studies, Observational & Cultural Probes, Surveys, CX/UX Journey Maps, Personas, Storyboarding Scenarios, Stakeholder, Ecosystem & Service Maps, Service Blueprints, Business Model Canvas, Value Proposition Building, Offering Maps, Desktop Walkthroughs, Service Safaris, Functional Prototyping, Wireframing, Figma, Adobe Suite, Notion, Miro, Sketch, Invision

I believe, real breakthroughs come from people. 

By embracing a fusion of diverse disciplines and backgrounds, we open ourselves to a world of fresh perspectives. This, in turn, becomes the key to unlocking pathways that lead to substantial yet tangible solutions. As a designer, I have an avid interest in creating or being a part of such diverse communities, movements & networks to embrace this approach.

Methodology I Use

As they say, we shape our tools and our tools shape us.

Let’s Chat! 

You can contact me on
srishti.chauhan@mail.polimi.it ->
for a short call, a coffee or just a mail. 

What Else?

When I am not service designing, I also
Photograph ->

How my painting skills, landed me at the
Fashion Week ->