Hello, 👋️ I am a product & service designer with a strong drive for UX/UI, strategic research, & business driven impact.



Product Service System Design,
Politecnico Di Milano





   


Nuance
Facilitating Human Connections
Philips Product/Service Design Challenge 
Building Organisational Capacity
Digital Transformation + UX/UI




Co-designing Future Youth Centers
Designing for Communities


Public Services for Neurodiversity
Foundations for the future

Uplifting Artisanal Communities  Design Confidence & Innovation Capacity


About Me
 

From the complete project scope to specifics like rule of 4's, I’m all in on every detail.







I am adept at crafting and implementing end-to-end design processes following an agile iterative approach. This process usually includes mixed-methods research, problem finding by trianglulating user, business and tech needs, outlining and understanding various stakeholders and ecosystems involved, their journies and relationships and then crafting an iterated + user tested experience that is evolvable.




What can I offer?

User Research

 
1. Surveys & Interviews 
2. Focus Groups
3. Diary Studies
4. Observational & Cultural Probes
5. Personas

Service Design


1. Service Blueprints
2. CX/UX Journey Maps
3. Storyboarding Scenarios
4. Stakeholder, Ecosystem & Service Maps
5. Co-Creation Workshops, Design Sprints & Facilita

User Experience & Interaction 



1. Lo-fi Wireframes
2. Design Systems (Figma)
3. Design Tokens & Variables 
4. High fidelity screens & Prototypes


Design Strategy 



1. Design Thinking Methodologies
2. Digital Transformation
3. Organisational Design
4. Business Canvases + Value Proposition Building





Methodology I use

As they say, we shape our tools and our tools shape us.







Let’s Chat!


You can contact me on
srishti.chauhan@mail.polimi.it ->
for a short call, a coffee or just a mail.